The Holland America Zaandam was introduced in 2000 and refurbished in 2007 and features a musical theme throughout the ship. With special venues including Club HAL, The Loft, and The Oasis, kids onboard the Zaandam can enjoy their vacations with programs designed just for them. Onboard education is available for Holland America’s guests from the Culinary Arts Center to the Windows Digital Workshop. In the Mondriaan Show Lounge, passengers will enjoy live shows featuring vocalists, dancers, comedians, and more. Dining is served onboard the Zaandam in the Rotterdam Dining Room, the reservation-only Pinnacle Grill, and the casual Lido Restaurant.
The Holland America Zaandam receives high praise for its exceptional service, friendly and attentive staff, and well-maintained ship. Guests consistently enjoy the food, comfortable accommodations, and diverse itineraries, especially in scenic destinations like Alaska and Antarctica. While most reviews are positive, some guests mention areas for improvement such as entertainment variety, cabin size, and occasional maintenance issues. Excursions are generally appreciated, though a few found them overpriced or not as advertised. The ship is noted for its cleanliness, mature and relaxed atmosphere, and good value, making it a popular choice for both new and returning cruisers.
Service on the Zaandam is consistently highlighted as outstanding, with staff described as friendly, attentive, and going above and beyond to meet guest needs.